Gadgets & Workspaces · Story 8

Louis Rossmann is suing Samsung after firm offers $330 refund for defective SSD while selling the drives on Amazon for $949 — spat over 4TB 990 Pro SSD is headed to court

Louis Rossman
Image via r/technology

A top weekly thread from r/technology, drawing 20,781 score and 978 comments.

It rose to the top of Gadgets & Workspaces, making it a useful signal for what this audience argued about or shared this week.

Key details

  • r/technology ranked it at story 8 for Gadgets & Workspaces.
  • 978 Reddit comments were reported on the source post.

Discussion angles

  • What the headline says about gadgets & workspaces.
  • Why r/technology pushed it above surrounding stories.
  • Whether the discussion has broader relevance beyond the subreddit.

Top comments

The top 5 comments collected for this story carried 10,947 combined score. The quotes below are short excerpts from the highest-ranked visible comments.

I hope he wins!
u/taboo8614 · 4,904 score
I had a bad Samsung SSD. I sent it to them as part of the claim verification and then they gaslit me saying they never got it. The tracking number showed it was delivered but their terms require giving proof of delivery which their prepaid mailing label...
u/AimDev · 2,253 score
Seems fairly open and shut with the wording in the warranty about the present market value. They (temporarily) screwed themselves under the presumption that the market price for hardware decreases with time!
u/tomz17 · 1,860 score
Rossman then threatened to take the SSD manufacturer to court in Austin, Texas, if a new 4TB 990 Pro is not sent to him within 60 days. Samsung ultimately replied and offered him a cash refund of $330, the original price of the drive, citing a lack of stock...
u/invyros · 997 score
yeah but the warranty also says "in no event will Samsung's liability exceed the amount paid by you for the product. these limitations and exclusions apply to the fullest extent permitted by applicable law." So it's just going to be messy lawyer fighting...
u/Fthebo · 933 score
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